The pain of manual Order Collection: Here’s how to solve it!
FB Live Selling is a fast-growing trend in the Philippines, and many businesses are jumping on the bandwagon to take advantage of this new sales channel. However, one of the biggest challenges that sellers face is manual order collection, which can be problematic, as it is prone to errors, delays, and missed orders.
In a survey by The Philippine E-Commerce Roadmap 2016-2020, it was found that 59% of online shoppers in the Philippines have experienced problems with the delivery of their orders, including delays and inaccurate orders.
Moreover, manual order collection can lead to lost sales and missed opportunities for businesses. According to a survey by Kantar TNS, 81% of online shoppers in the Philippines abandon their carts due to; lack of payment options, concerns over payment security, or incorrect tagging of their orders.
Overcoming This Painful Process With Automation
LivePlug’s Auto-Capture Orders feature can help businesses overcome the pain of manual order collection in the Philippines. This feature automates the purchase process, allowing businesses to capture orders in real-time as they are made during the FB Live stream. With LivePlug (formerly OtterLive), businesses no longer need to rely on manual order collection or risk missing orders due to human error.
Furthermore, the lost sales due to manual ordering can be significant. A study by The Philippine Daily Inquirer found that Philippine retailers lose an average of Php 17 billion (approximately $357 million USD) per year due to abandoned online shopping carts.
LivePlug’s Auto-Capture Orders feature also provides businesses with a dashboard that displays the number of orders made, the total revenue earned, and the products that were purchased. This allows businesses to monitor their sales performance in real-time and make data-driven decisions to optimize their FB Live Selling strategy.
Manual order collection is a significant pain point for businesses doing FB Live Selling in the Philippines, leading to lost sales, dissatisfied customers, and missed opportunities.
LivePlug’s Auto-Capture Orders feature can help businesses overcome this pain point by automating the purchase process, reducing the risk of errors, and providing real-time sales tracking.
With LivePlug, businesses can focus on providing an excellent customer experience and increasing sales during their FB Live streams. Unlock your sales potential today by trying LivePlug and taking your FB Live Selling game to the next level.
